Services

Remediation

Image shows industrial workers digging.

At Impactt, we believe businesses not only have a responsibility to prevent human rights abuses but should also seek to rectify any negative impacts on workers.

The UN Guiding Principles on Business and Human Rights’ (UNGPs ) “Protect, Respect, and Remedy” Framework states that where a business has caused or contributed to adverse human rights impacts through its activities, it should ensure remediation. Establishing clear, effective and transparent systems to provide remedy will help to ensure that you meet your responsibility to protect workers’ rights.

Image shows a tea plantation worker.

What We Do

We provide full remediation support across a wide range of sectors and geographies. Below are some of the remediation areas we have experience with:

Why Partner With Us?

Our approach to remediation is always to:

Develop bespoke, reasonable, and measurable action plans, always focused on remedying issues for workers in a way that makes commercial sense for the business.

Facilitate in-field remediation of critical issues, including emergency repatriation of illegal/blacklisted workers, support with accessing specialist medical health counselling, access to hardship payments, and direct support on seeking legal assistance for instances of modern slavery (UK).

How We’ve Helped Others

Case Studies

Repayment of recruitment fees in the garment sector in Malaysia

In 2018, Impactt conducted an in-depth investigation at a small Malaysia-based garment factory on behalf of a buyer. The investigation identified worker-paid recruitment fees and related costs. The buyer convened a coalition of 5 buyers (“Buyers’ Group”) to drive leverage and consistency in the remediation process and requested the factory… Read More

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Identifying and remediating child labour in the ICT sector in China

Since 2010, Impactt has supported a client in the ICT industry to investigate and remediate 330+ child (12-15 years old) worker cases found during client factory visits. Working with the client, Impactt visited sites to investigate the cases through visual inspection, reviewing worker personnel documentation and interviewing workers. In the… Read More

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