The Impactt team are at the cutting edge of work on responsible recruitment across the globe. We have more than 20 years of expertise in identifying and tackling modern slavery and forced labour, as well as developing responsible recruitment solutions and approaches to remediation.
Our expertise is built on tens of thousands of story-based interviews conducted by our specially trained worker interviewers: spanning hundreds of labour migration corridors as well as locally recruited employees. Our insights are strengthened through close collaboration with business to develop a pragmatic roadmap to remediation, which works for management and workers.
What We Do
Our Responsible Recruitment services include:
The 3 Stages of Responsible Recruitment
Stage 1
Diagnosis
Our expert lead assessors and dedicated worker interviewers are highly trained to accurately assess the issues faced by workers and companies related to recruitment journeys. This detailed diagnosis, either across the 11 ILO Forced Labour Indicators or focussed solely on recruitment related indicators, leads to bespoke recommendations for remediation and prevention of issue reoccurrence.
Stage 2
Remediation
We are thought leaders in the remediation of responsible recruitment issues. This includes providing expert consulting support towards:
- Repayment of recruitment fees using our international good practice principles and guidelines.
- Full remediation which goes beyond fee repayment, including social dialogue, Grievance Mechanisms, strategic outreach and contingency funding.
Stage 3
Prevention
We work with stakeholders to limit the possibility that they will need to remediate again in future. We provide expert strategic support on management systems changes to prevent reoccurrence of issues, which will be based on closure of issues identified during the ‘diagnosis’ stage. Commonly, this can include:
- Meaningful policy and procedural commitments to an effective ‘Employer Pays Principle’ and to deeper engagement in labour source countries.
- Ensuring an open tender invitation accessible to all legitimate recruitment agencies, including re-application for any existing contracts.
- Supporting information sharing events on the tender process, and expectations of recruitment agencies in advance of the tender.
- Detailing requirements for ethical tender applications.
- Shortlisting of recruitment agencies, and practical use of OECD Due Diligence guidance to identify, mitigate and remedy human rights impacts related to ethical recruitment.
- Developing Service Level Agreements (SLAs) between employers and selected agencies.
- Process for continuous improvement: facilitation of regular lessons learned sessions between employer and agency to build knowledge of problems and challenges, and collaborate on solutions.
Watch this recording of our September 2024 webinar to learn more about Impactt’s approach to developing and implementing responsible recruitment processes.
How We’ve Helped Others
Case Studies
Responsible recruitment training for a UK retailer’s suppliers in Malaysia
In early 2021, Impactt developed and delivered responsible recruitment training on behalf of a UK-based retailer for their Malaysia-based suppliers. All of the suppliers employ migrant workers from various countries. The purpose of the training programme was to address audit reports that had found irresponsible recruitment practices such as deception… Read More
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Impactt UK
Celtic House, 33 John's Mews
London WC1N 2NA
+44 (0) 20 7242 6777