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About Impactt

Our Story

Image shows stacks of rainbow-coloured thread.

Founded in 1997, Impactt is a leading employee-owned consultancy that specialises in ethical trade and human rights.

We act as a critical friend to our clients, supporting them to identify and tackle human rights risks across their business in a way that positively impacts the workers in their supply chains and local communities. With decades worth of experience tackling complex issues relating to international labour standards, modern slavery, forced labour and social compliance, we have what it takes to help you accelerate progress on resolving complex human and labour supply chain issues.

With offices in the UK, China, India and Bangladesh, our 27 years of experience in the ethical trade and human rights space means we have a comprehensive understanding of key and emerging issues which enables us to build sustainable, transformative solutions for businesses as well as workers. As a longstanding innovator, we leverage new possibilities through collaboration and cross-learning, pushing the sector to go further, faster.

Image shows a female worker on a manufacturing line.

We are committed to building a better future for workers and business. Here’s how we can help you:

For Brands and Retailers

Combining ethical expertise with commercial acumen, we help brands and retailers address pressing human rights issues in their supply chains.

For Manufacturers

We help manufacturers reduce human rights risks and demonstrate commitment to a socially responsible supply chain.

For Suppliers

We partner with suppliers to build sustainable futures and better business relationships.

For Governments

We develop and implement innovative programmes that are designed to support Government efforts towards the protection of vulnerable people in supply chains.

For Academics and NGOs:

We work with academics, NGOs and charities on research, training and development programmes to help advance human rights efforts in global supply chains.

For Factory Workers and Local Communities:

We help create safe and equitable workplaces for all workers. Better for people. Better for business.

Our Journey

So Far

Impactt foundedOpened Our China OfficeLaunched the Overtime Project, working in China to use improved productivity and human resources management to reduce overtime and increase pay.Temporary Labour Working Group was a UK industry consortium set up to establish a set of minimum standards for employment agencies working in agriculture and horticulture, convened by the Ethical Trading Initiative and managed by Impactt. It led to the passing of the Gangmasters (Licensing) Act 2004 and the formation of the Gangmasters Licensing Authority. Introduction of the OperationalProcedures for the Remediation ofChild Labour. The first operationalguidelines for companies to put the interests of child workers first, now widely adopted.Launch of the Benefits for Business and Workers Programme which has now reached 204 factories, in Pakistan, India, Bangladesh, Myanmar and Madagascar, and over 307,000 workers. The programme resulted in increases in pay, reductions in overtime, less absenteeism and labour turnover and improvements in productivity and quality.19972002200320082010Opened Our India Office2013Launched the UP! Programme which works with Awaj Foundation in Bangladesh to train the female front-line trade union leaders of the future. To date this programme has been delivered to over 6,000 female workers in Bangladesh.Began collaboration with the Qatar Supreme Committee for Delivery and Legacy resulting in transparent reporting of labour standards issues and a commitment to repay US$ 30 million to workers who had paid recruitment fees.Launched thePrinciples and Guidelines for the Repayment of Migrant Worker Recruitment Feesand Related Costs following consultation with over 200 expert stakeholders from international bodies, governmental organisations, international trade unions, multi-stakeholder initiatives, investors, CSOs, consultancies, lawyers, activists, campaigners, employers, former migrant workers and multi-national companies.Transitioned to an employee ownership modelwith the Impactt Employee Trust becoming the majority shares stakeholder in the business.Opened our Bangladesh office2014201620202021

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Impactt UK
Suite 101, Holborn Gate
330 High Holborn
London WC1V 7QT

+44 (0) 20 7242 6777

info@impacttlimited.com