Transparency of documents, which includes concerns such as: double bookkeeping or discrepancies between wages and working hour data, where the research showed that we were able to uncover 7.3 times more issues at the same sites, than others.

Ethical treatment, which includes such concerns as discrimination, disciplinary, harsh treatment, where the research showed that we were able to uncover 3 times more issues at the same sites, than others.

Worker-centric

We take a more sophisticated approach to worker engagement. We believe to truly get to the heart of what is happening in a workplace, you must engage with workers in a meaningful and engaged way. Workers are our peers and often have the greatest visibility of management systems gaps. This approach helps bring less visible issues to light.

Focused on the root causes

Our assessments are the opposite of a tick box exercise. For us it is not only important that factories have policies in place but how well they are implemented and how effectively they work for workers. We identify why issues and gaps occur and considering enabling factors in the wider context the site operates in.

Forensic

Our teams are skilled in getting to the bottom of issues and identifying root causes.

Understanding Management Perspectives

We do not police, we partner. We see ourselves as a critical friend of everyone we work with, including site management. We provide a ‘safe space’ for site management to be honest about their challenges and take their perspective into account. We take a solution focused and consultative approach because we believe site management must get value out of the visit.

Detailed Action Plans to Improve Performance

We want to support sites to continue the good work that they are doing but also to provide them with tangible actions they can take to overcome challenges. Our audit reports provide factories with a defined action plan; introducing realistic, step-by step improvements that can be employed to improve over time.