| Date posted | 12 May 2022 |
| Applications closing date | 12 June 2022 |
| Location | Bengaluru, India |
| Type | Full time |
| Pathway | B – Technical and Consultancy Services |
| Reports to | Regional Director- South Asia |
Introduction to Impactt
Impactt is a leading consultancy specialising in ethical trade, human rights and labour standards. We work with major brands, retailers, governments, academics and NGOs to maximise the positive impacts of global trade on workers and local communities. With offices in the UK, Bangladesh, China, India, and a wide network of consultants across Europe, Asia and Africa, we are internationally recognised for our change focused, practical and innovative approach. Impactt works with a wide range of stakeholders, from large retailers and government bodies to factory workers and local communities. Often the experiences and languages of these different stakeholders are so far apart that they do not ‘see’ or interact with each other. Impactt helps to bridge the gap and deliver real change on the ground.
Job Overview and Purpose
To lead on business and human rights work in priority supply chains while maintaining the Impactt values based on excellent delivery and creating sustained change.
Key Responsibilities
The Project Consultant will have the following responsibilities, working with the India team and the UK project team where required:
Flagship client programme
- To lead the India delivery of a flagship client programme with a focus on creating sustained and positive change for workers
- Act as a trusted advisor for clients and key stakeholders building strong trusted partnerships to facilitate the delivery of the programme.
- Communicate effectively to all stakeholders on progress both formally at Executive Meetings and informally and directly with stakeholders
- To plan, organise and ensure effective delivery of programme activities
- To undertake activities in support of the programme such as audits, training and reporting
- To assess and review effectiveness of ongoing activities leading to ongoing improvement of delivery
Impactt wider work:
- To promote and build the profile of Impactt India through effective representation and networking with a range of stakeholders
- To deliver projects and undertake assignments on Human Rights issues to provide clients with insight and options to remediate effectively
- To generate high-quality reports from assignments that enable clients to make informed decisions
- Undertake any other duties reasonably required that are consistent with the grade and purpose of the post
Candidate specification
| Category | Description | Essential / Desirable |
| Language proficiency | Fluent in reading, writing and speaking Tamil and English | Essential |
| Qualifications | Undergraduate degree or equivalent qualification with work experience in project management | Essential |
| Experience | At least five years of CSR consulting and/or ethical trade consulting work experience | Desirable |
| Ethical/social audit experience or understanding of factory set-up | Essential | |
| Project management experience incorporating the planning and progressing project management activities using general project management principles, using initiative and judgement | Essential | |
| Significant experience of working/responding independently and dealing with unforeseen problems and circumstances | Essential | |
| International and cross-cultural work experience with a sensitivity to a multi-cultural global environment/working in developing countries | Essential | |
| Significant experience in or exposure to social compliance auditing and/or beyond compliance activities | Essential | |
| Experience in business development, including replying to RFPs and proposal writing | Essential | |
| Experience managing a team | Essential | |
| Line management/supervisory experience – coaching, motivation, managing performance | Essential | |
| Substantial experience delivering fieldwork independently | Essential | |
| Experience in developing innovative solutions and contributing to strategic planning | Essential | |
| Knowledge and skills | Extensive knowledge of ethical trade, how supply chains work and the social compliance agenda | Essential |
| Excellent data analysis skills involving advanced use of Microsoft Excel and large data sets | Essential | |
| Excellent report writing skills | Essential | |
| Excellent presentation, training and facilitation skills | Essential | |
| Strong knowledge of project accounting | Desirable | |
| Detailed operational knowledge of ethical trade/responsible sourcing/the social compliance agenda beyond compliance activities | Essential | |
| Proven analytical and problem-solving capability | Essential | |
| Proven communication and interpersonal skills, including the ability to negotiate, motivate, influence and build relationships | Essential | |
| Understanding of relevant policy and legislation (Labour laws, ILO conventions, and international legislation) to area of work | Essential | |
| Proven ability to communicate with clients, resulting in regular repeat business | Essential | |
| Proactive and highly organised, with strong time management, problem-solving and planning skills | Essential | |
| Able to meet tight deadlines and remain calm under pressure | Essential | |
| Knowledge of project management principles | Essential | |
| Other | Ability to work outside regular hours, including attendance at evening and occasional weekend meetings | Essential |
| Ability to travel periodically nationally and internationally to the locations that Impactt conducts its business | Essential | |
| Committed to the values and objectives of Impactt | Essential |
Personal attributes
The post holder should have and display the following personal attributes:
- Passionate about Impactt and the work we do.
- Strong self-management and good team player.
- Strong sense of initiative and great capacity at working on their own.
- Pro-active, thinking about future actions and sharing best practices with the team.
- Adaptable and solutions orientated
- Reliable, strong integrity and ethical behaviour
- Excellent listening and interpersonal skills
- Empathy with others and ability to respond accordingly
By delivering on these accountabilities and responsibilities, the post holder will make a significant contribution to Impactt’s five-year strategy to:
- Make positive impacts on 6 million workers globally
- Work with 150+ clients globally
- Grow the Impactt team of human rights and business experts and specialists to over 70 people globally
- Contribute to achieving £6 million turnover
- Cultivate a hard-working, high performing team globally
Application and Closing Date
To apply for this role, please submit a cover letter and your CV by Sunday, 12 June 2022. Regrettably, this role is only open to candidates who already have the right to work and live in India.
