Team members

Click/tap member for biography

• 
  Tiger Bao
  China Director
• 
  Agnes Li
  Senior Consultant
• 
  Joyce Li
  Senior Consultant
• 
  Cecilia Chen
  Consultant
• 
  Alice Tang
  Consultant
• 
  Amy Wang
  Consultant
• 
  Constance Chen
  Consultant
• 
  Susan Chen
  Office Manager

Tiger Bao



China Director

Tiger oversees our operations in China. He is responsible for designing, developing and delivering social performance projects as well as capacity-building and management training programs. Tiger provides strategic consultancy to brands, retailers and suppliers on change management, HR, employee engagement and communication. Prior to joining Impactt, Tiger gained cross-functional management experience (including in operational excellence, supply chain, HR and consultancy) at Thomson, Tyco Electronics and Elevate.

Agnes Li



Senior Consultant

Agnes joined Impactt in 2015 as a Project Officer. She is now a Senior Consultant, mainly responsible for projects including social compliance audits, assessments and factory improvement projects, etc. Before joining Impactt, Agnes worked as a social compliance auditor for a brand where she gained very valuable experience in carrying out audits and assessments in different industries (garment, footwear, accessories, toys, electronics, food, construction, shipbuilding) all over the world, including China, Qatar, Spain, Vietnam, Cambodia and Myanmar.

Joyce Li



Senior Consultant

Joyce joined Impactt in 2012 and is responsible for leading ethical assessment and remediation programs. She has extensive experience in in-person and online training facilitation in a variety of topics including, ethical recruitment, communication skill and worker engagement. She also leads on environment, health and safety (EHS) in-depth consulting projects. Prior to joining Impactt, Joyce worked at a popular sports footwear brand for five years where she gained experience in EHS management. Joyce holds a master’s degree of EHS management and bachelor’s degree of environment engineering.

 

Cecilia Chen



Consultant

Cecilia joined Impactt in 2014 and is responsible for conducting audits, worker interviews, factory improvement projects, child labour remediation and investigation, data analysis, report and translation. Prior to joining Impactt, Cecilia spent two years at an electronics factory, where she worked as a social compliance auditor, focusing on labour, ethics and management, and developed a strong understanding of the Electronic Industry Citizenship Coalition (EICC) standard. Cecilia has experience of both helping factories to implement CR initiatives and gain ISO certification, and communicating with workers and factory managers to help address workers’ concerns. Cecilia obtained her Human Resources Professional certification in 2016.

Alice Tang



Consultant

Alice Joined Impactt in 2019 as a consultant where she is responsible for overseeing social compliance assessment projects in various sectors including shipbuilding, hardware products, knitting and textiles. She also provides remote support to CSR projects. Alice joined Impactt with six years working experience in conducting independent third party social compliance, environment assessment, security audits and SMETA audits for various retailers and brands.

Amy Wang



Consultant

Amy joined Impactt in 2019 as Project Consultant where she is mainly responsible for conducting worker interviews. Prior to joining Impactt, Amy worked at Foxconn where she held responsibilities in various parts of the business, including social compliance, labour and occupational health and management systems. Amy has gained ISO 14001, 45001 and 9001 certification. Previously, she independently completed an audit project about student and juvenile workers.

Constance Chen



Consultant

Constance joined Impactt in 2014 and has since gained an abundance of experience supporting various capacity building and training programmes across multiple industries. She has also worked on a number of child labour remediation projects. Constance is an accomplished data analyst and an experienced worker interviewer. She holds a bachelor’s degree in Financial management and is fluent in Mandarin, Cantonese and English.

Susan Chen



Office Manager

Susan is a multi-skilled individual who supports our China team by overseeing financial, administrative and legal affairs, as well as human resources and IT. Before joining Impactt in 2006, she worked as a finance and administration supervisor at a Japanese chemicals company and a French magazine distribution consultancy, where she gained strong experience in office management. Susan holds a diploma in Accountancy from Guangdong University of Technology, and is studying for a Masters in Professional Accounting at Sun Yat-Sen University